Terms of Service
Last updated: July 31, 2026
These are the rules for using Go to Neighbor. By making an account, you agree to them. We wrote them in plain English on purpose.
What Go to Neighbor does
Go to Neighbor is a record-keeping app. It helps you keep track of your clients, your sessions, and money: what you're owed and what you've been paid.
That's it. We don't move money. We don't take payments for you. We don't send invoices for you.
Your account is your responsibility
Keep your password private. Anything that happens in your account is treated as done by you. If you think someone else got in, change your password and tell us right away.
You must be at least 13 years old to use Go to Neighbor. If you're under 18, make sure a parent or guardian knows you're using it.
Fair use
Don't use Go to Neighbor to:
- Break the law or help someone else break it.
- Store data about people who wouldn't want you to have it.
- Attack, overload, scrape, or reverse-engineer the app.
- Get into someone else's account.
- Upload anything harmful, hateful, or abusive.
Not a payment processor. Not financial or tax advice.
Numbers in the app are your own records. They are not receipts, invoices, or proof of payment. Nothing here is financial, accounting, or tax advice.
If money or taxes matter to your situation, talk to a real professional. You're responsible for reporting your own income.
No warranty
Go to Neighbor is provided "as is." We do our best, but we can't promise it will always work, always be available, or always be free of bugs or mistakes.
Keep your own backup of anything you can't afford to lose. You can export your data at any time from Settings.
Limit on liability
To the fullest extent the law allows, we aren't liable for lost income, lost data, missed sessions, or any indirect damages that come from using the app.
If we are ever found liable anyway, our total liability is limited to the amount you paid us in the past 12 months, or $50, whichever is more.
Ending an account
You can delete your data or stop using the app whenever you want. We can suspend or close an account that breaks these terms, abuses the service, or puts other people at risk. Where we reasonably can, we'll tell you first.
Changes to these terms
We may update these terms. When we do, we'll change the "Last updated" date at the top, and for bigger changes we'll let you know in the app or by email. Using the app after a change means you accept the new terms.
Governing law
These terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in California.
Contact
Questions? Email hello@gotoneighbor.com.
See also our Privacy Policy.
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